Thank you for shopping with us! We aim to provide a smooth and efficient shipping experience. Please review our shipping policy to understand how your order will be processed, shipped, and delivered.
1. Order Processing Time
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Orders are processed within 1-3 business days after purchase.
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Orders placed on weekends or holidays will be processed on the next business day.
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You will receive an email confirmation with tracking information once your order has shipped.
2. Shipping Rates and Delivery Times
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Standard Shipping: Typically takes 5-7 business days within the continental U.S.
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Expedited Shipping: Available for an additional fee and typically takes 2-3 business days.
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International Shipping: Delivery times and rates vary by location. Please allow 10-21 business days for international orders, depending on the destination country.
Shipping rates are calculated at checkout based on the weight, size, and destination of the package.
3. Free Shipping
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We offer free standard shipping on orders over [specific amount, e.g., $100] within the continental U.S.
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Free shipping promotions may vary and cannot be combined with other offers.
4. Order Tracking
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Once your order ships, you will receive a tracking number via email. You can use this number to track the status of your shipment on the carrier’s website.
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Please allow 24-48 hours for the tracking information to update.
5. International Shipping Duties and Taxes
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International orders may be subject to customs fees, import duties, or taxes. These fees are the responsibility of the customer and vary by country.
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We are not responsible for delays caused by customs processing.
6. Lost or Stolen Packages
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We are not responsible for packages lost, stolen, or damaged in transit. If your tracking information shows that your package was delivered but you cannot locate it, please contact the carrier.
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For further assistance, feel free to reach out to us at [contact email]. We will do our best to help resolve the issue.
7. Shipping Address Errors
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Please ensure your shipping address is correct before completing your purchase. We cannot be responsible for orders shipped to incorrect addresses provided by the customer.
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If you need to update your address, please contact us immediately at [contact email or phone]. We will do our best to accommodate changes, but we cannot guarantee adjustments after the order has been processed.
For any additional questions regarding shipping, please contact us at polishyou@gmail.com. Thank you for supporting our boutique!